Responsibly reopened on May 15, 2020! The feelings and level of fear amongst so many people in the Salon and Spa Industry is real. Many of us are stepping out this week into the world to get back to work in an industry that cannot function without being in your social distance area. We are touching your heads, faces, bodies, holding your hands and feet and speaking closely with you.

 

Our number one goal in reopening The Spa at River Ridge is to keep our Spa Family and loved ones safe and healthy. We have been and will continue to go above and beyond the Governor's list of rules and regulations.

 

We beg you to not come in if you have been exposed to (in close contact with) someone that had COVID-19 within the two weeks prior to you coming in to The Spa. If you are feeling ill or have a fever, please cancel your appointment. We promise to get you in as soon as you are feeling better.

 

What you can expect:

  • Upon arriving at The Spa, please send a text to 614-766-9946 to let us know you have arrived. Then please visit our Wellness Check area outside the front entrance.

  • We will have a Wellness Check outside the building where your temperature will be taken and a quick wellness assessment will be conducted. This will be done for both staff and guests.

  • Due to these extra precautions, please arrive at least 5 minutes early for your appointment.

  • Guests that arrive more than 10 minutes late may be required to reschedule due to our stringent sanitation regulation between guests.

  • All staff will be wearing masks and we are requiring our guests to wear masks as well. Given our close proximity during appointments, this is a must.

  • Personal belongings should be kept to a minimum. We cannot store your items in a cabinet or closet during services.

  • The only people allowed in The Spa are guests with appointments. If there is a child with an appointment that is too young to come in alone, one caregiver can accompany them. If anyone else has a caregiver that must stay with them, they will also be permitted. But if possible, it would be best for caregivers to wait in the car.

  • We are blessed with the space God has given us which allows us to be able to work well within the rules of social distancing. But as an extra level of protection, plexiglass barriers have been setup at the front desks, manicure and pedicure stations and shampoo bowl areas to keep everyone safe.

  • Our level of pampering with all of the bells and whistles of The Spa (stocked beverage stations, taking your coats to hang up and help you with it back on, chocolates, mints, magazines, etc) is on hold right now. We hope for their return very soon!

  • Starting on June 2nd, we will have designated appointments available for our high-risk guests--anyone who is immunocompromised, has underlying health conditions, is pregnant or over 60 years of age--they can visit on Tuesdays from 6:00-9:00am to avoid the rush. Additionally, we will continue to offer our Take Home Color Kits for guests that are high-risk. Stay home and stay safe!

  • We will have sanitizing stations setup throughout The Spa and at each front desk register.

  • Like always, The Spa is professionally deep cleaned throughout the week, but in addition, we will be sanitizing high-contact surfaces every hour.

  • At the time of checkout, you can expect to see a COVID-19 Surcharge of $3 per person. This is to help cover the rising costs of our professional products, cleaning supplies, plexiglass barriers, masks, gloves, face shields, wellness check area, etc. We want everyone to stay safe, but that does come at a large cost. This additional fee will expire on June 30th.

 

In some states blow drying has been banned from salons due to the possibility of blowing contaminants around. We ask you to please consider leaving with your hair wet if at all possible.

 

Thank you for all of the love and support you have shown to us during this time. We look forward to helping you look and feel beautiful!

 

Peace and love,

Peigi Fisher-Hanson

Owner of The Spa at River Ridge

contact

TEL: 614-766-9946 / INFO@THESPAATRIVERRIDGE.COM
5555 WALL STREET, DUBLIN, OHIO 43017


HOURS:

MONDAY - THURSDAY: 6:30AM-9:00PM

FRIDAY: 8:00AM-7:00PM

SATURDAY: 7:00AM-5:00PM

©2020 by The Spa At River Ridge